DataExpert support for i2 users
As a customer of DataExpert and user of i2 iBase and/or i2 Analyst's Notebook, you are in a unique position. Within Europe, DataExpert is the only party that, in addition to providing licences, provides in-house training, offers consultancy with its own consultants, and can combine Digital Forensics, OSINT and Analysis.
Basic, Advanced or Premium support package
Depending on your chosen DataExpert i2 Support Package, your organisation is entitled to unique benefits. Normally, a training, extended workshop or consultancy requires a tender process, even when a faster solution is desired. The i2 support package offers this quick solution through available on-site support hours (depending on your type of contract). How can you make the most of these hours? Some examples:
- Discussing new software releases
- Covering import specifications of i2 iBase
- Migrating databases
- Training for specific functionalities
- Workshops
- Etc.
Support
You can rely on the expertise of our support desk five days a week via +31 (0)318 543 173 or support@dataexpert.nl. You can get on with your work while our support staff find the answer to your question.
Consultancy
Is remote support unable to solve the problem? Our consultants are happy to take on the challenge on site with their extensive knowledge and expertise. From installation to coaching on the job, there is a solution for everything. Did you know that our consultants have security clearance at the highest level?
Training
Time to sharpen your i2 analysis skills or are there new users on your team who want to gain experience with i2 iBase or i2 Analyst's Notebook? Go here to see all the options available for regular training courses at DataExpert!
Interested?
Curious about which DataExpert i2 support package you have? Wondering how you can use the hours available? Get in touch with your account manager or contact at DataExpert and let's look at the possibilities together!